Contact Us

Get in touch with our team for questions, support, or feedback

123 Shopping Street
Harare, Zimbabwe
+263 (782) 879-972

hello@masinte.co.zw
support@masinte.co.zw

+263 (782) 879-972
+263 (773) 456-789

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Send Us a Message

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Visit our physical store or contact us using the information below

Quick answers to common questions

We're open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.

You can track your order using the tracking number sent to your email or by logging into your account and viewing your order history.

We offer a 30-day return policy for most items. Products must be unused, in original packaging, and with all tags attached.

Currently, we ship within Zimbabwe only. We are working on expanding our shipping capabilities to other countries in the near future.

We accept various payment methods including credit/debit cards, mobile money (EcoCash, OneMoney), bank transfers, and cash on delivery.

You can reach our customer support team via email at hello@masinte.co.zw, phone at +263 (782) 879-972, or through our live chat feature.